CACTUS uses CAPWATCH data from NHQ to retrieve your cell phone number and/or email address. In order to receive your new CACTUS password, you must have a cell phone number or email address entered into eServices Contacts. CACTUS downloads the CAPWATCH data for all of the South West Region (SWR), nightly. If you have provided neither, a CACTUS admin can override your cell phone number in CACTUS.